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Shipping Policy

All products will be shipped from the UK, and will be posted via Royal Mail 1st or 2nd Class. 

Please allow 3-5 business  days.  

If your package has not arrived within 10 working days, please let us know us via the Contact Us form. 

Packaging

At ORENDA, we hate it when a package arrives in oversized boxes, then filled with unnecessary wrapping. 

We aim to minimise all unnecessary packaging.  Whilst opting for recyclable, biodegradable or sustainable packaging where possible.

To protect your products in shipping, we use paper bubble wrap, and when available we re-use filler from packages we have received. 

This is to ensure we are living up to our standards of minimising single-use goods.

Returns

Please get in contact with us here if you need to return any items. 

Returns are only accepted within 30 days if you are unsatisfied.

If  any goods arrive damaged, please let us know as soon as possible. 

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